Search found 364 matches

by Eddard
22. Dec 2021, 11:12
Forum: Questions
Topic: gold plant extra harvest
Replies: 4
Views: 165

Re: gold plant extra harvest

I see, thank you, I'll forward that to the developers. :)
by Eddard
22. Dec 2021, 11:10
Forum: Problem report
Topic: Christmas event start
Replies: 3
Views: 134

Re: Christmas event start

Sorry for the delay :)
by Eddard
22. Dec 2021, 11:10
Forum: Problem report
Topic: moonmice and disappearing plants
Replies: 1
Views: 61

Re: moonmice and disappearing plants

Hi karenrollins :)

I have replied to your ticket you opened for this case and gave you back the plants.

Let me know if there's anything else I can do for you.

Best regards,
Eddard
by Eddard
16. Dec 2021, 10:33
Forum: Problem report
Topic: Fusiongarden
Replies: 9
Views: 341

Re: Fusiongarden

Hello karenrollins,

thanks for your message. Unfortunately, the quest is not active anymore.
In order for our developers to fix the problem, please leave the next broken quest open so we can take a closer look at the issue and find a solution quicker.

Best regards,
Eddard
by Eddard
13. Dec 2021, 17:05
Forum: Questions
Topic: gold plant extra harvest
Replies: 4
Views: 165

Re: gold plant extra harvest

Hi karenrollins,

to my knowledge, these features are not the same and thus don't have to have that in common.

But I could be mistaken. Please elaborate if that is the case :)

Best regards,
Eddard
by Eddard
12. Nov 2021, 20:43
Forum: Problem report
Topic: Fall season- Daily quests
Replies: 2
Views: 172

Re: Fall season- Daily quests

The issues should all be solved by now, sorry for the trouble.
by Eddard
12. Nov 2021, 20:43
Forum: Problem report
Topic: Game isn't working. Please report here.
Replies: 345
Views: 110969

Re: Game isn't working. Please report here.

The issues with the daily events should all be solved by now
by Eddard
25. Oct 2021, 09:50
Forum: Ideas and suggestions for improvement
Topic: accessories
Replies: 1
Views: 126

Re: accessories

Hi karenrollins,

thanks for your message. I really like the idea. I don't know if we'll be able to implement that for this year's Halloween but I have put it on our list anyways. :)

Best regards,
Eddard
by Eddard
7. Oct 2021, 15:16
Forum: Praise and complaint
Topic: Infested tree
Replies: 2
Views: 243

Re: Infested tree

Hi Buffy,

thanks for your message, that's really unfortunate. Sometimes this can happen though. Nonetheless, we are investigating this case and see if the Tree Event needs to be rebalanced.

Best regards,
Eddard
by Eddard
9. Aug 2021, 15:16
Forum: Questions
Topic: Wheel of Fortune Hearts
Replies: 4
Views: 635

Re: Wheel of Fortune Hearts

Hi sweetpickles,

I've asked my bosses if I'd be allowed to do that. Unfortunately, the answer was no.
It looks like we just have to wait and hope these hearts will have more use soon.

Best regards,
Eddard