Search found 373 matches
- 5. May 2021, 10:39
- Forum: Problem report
- Topic: Luring moon mice
- Replies: 4
- Views: 5769
Re: Luring moon mice
Good morning you have now received the refund and I took away the Moonmice
- 27. Apr 2021, 11:19
- Forum: Problem report
- Topic: Clan Event, Round 2
- Replies: 7
- Views: 33962
Re: Clan Event, Round 2
Hi you all,
it's a shame, that she keeps insulting and bullying other players. We have now banned her from the game for 3 days.
Let's hope that does something.
Sorry again!
it's a shame, that she keeps insulting and bullying other players. We have now banned her from the game for 3 days.
Let's hope that does something.
Sorry again!
- 27. Apr 2021, 11:15
- Forum: Problem report
- Topic: lag
- Replies: 5
- Views: 17003
Re: lag
Hi everyone,
sorry for these performance issues. We are still working on finding a solution for all of that. Trying out different browsers (I suggest Chrome, Edge or Firefox) can definitely sometimes help.
Best regards,
Eddard
sorry for these performance issues. We are still working on finding a solution for all of that. Trying out different browsers (I suggest Chrome, Edge or Firefox) can definitely sometimes help.
Best regards,
Eddard
- 22. Apr 2021, 09:40
- Forum: Questions
- Topic: CLAN EVENT UPDATE
- Replies: 2
- Views: 5331
Re: CLAN EVENT UPDATE
Hi karenrollins,
unfortunately, on the other servers, quite a competition about the Clan Event started to happen. Because of that, we implemented this change.
It should not affect you whatsoever if the situation different here.
Best regards,
Eddard
unfortunately, on the other servers, quite a competition about the Clan Event started to happen. Because of that, we implemented this change.
It should not affect you whatsoever if the situation different here.
Best regards,
Eddard
- 22. Apr 2021, 09:32
- Forum: Problem report
- Topic: Clan Event, Round 2
- Replies: 7
- Views: 33962
Re: Clan Event, Round 2
Hi everyone,
I'm sorry for that. I will immediately contact the player and give out an official warning.
Please let me know if such behavior happens again.
Best regards,
Eddard
I'm sorry for that. I will immediately contact the player and give out an official warning.
Please let me know if such behavior happens again.
Best regards,
Eddard
- 1. Apr 2021, 10:38
- Forum: Problem report
- Topic: Game isn't working. Please report here.
- Replies: 348
- Views: 939462
Re: Game isn't working. Please report here.
The issue is now solved. Please contact the support to get your water lilies back sorry for the trouble!
- 1. Apr 2021, 10:36
- Forum: Problem report
- Topic: Quest giver asking for plants I don’t have
- Replies: 8
- Views: 15783
Re: Quest giver asking for plants I don’t have
Hi you guys,
the problem is now solved and the Tribal People should only ask for plants that you have already unlocked.
Best regards,
Eddard
the problem is now solved and the Tribal People should only ask for plants that you have already unlocked.
Best regards,
Eddard
- 30. Mar 2021, 10:54
- Forum: Problem report
- Topic: Quest giver asking for plants I don’t have
- Replies: 8
- Views: 15783
Re: Quest giver asking for plants I don’t have
Hi karenrollins,
please write us a support ticket then you will receive the missing items.
Sorry again!
please write us a support ticket then you will receive the missing items.
Sorry again!
- 29. Mar 2021, 16:09
- Forum: Problem report
- Topic: Game issues
- Replies: 2
- Views: 3779
Re: Game issues
Hi everyone,
we're really sorry for these issues. The problems have ben solved and the game should work fine again now!
Best regards,
Eddard
we're really sorry for these issues. The problems have ben solved and the game should work fine again now!
Best regards,
Eddard
- 29. Mar 2021, 16:08
- Forum: Problem report
- Topic: Luring moon mice
- Replies: 4
- Views: 5769
Re: Luring moon mice
Hi xindi,
normally there should be a little checkbox for every transaction regarding water lilies. The only way the checkbox does not appear is when it has been turned off in the account settings.
Have you checked your settings yet?
Best regards,
Eddard
normally there should be a little checkbox for every transaction regarding water lilies. The only way the checkbox does not appear is when it has been turned off in the account settings.
Have you checked your settings yet?
Best regards,
Eddard