Search found 373 matches

by Eddard
25. Feb 2021, 17:39
Forum: Ideas and suggestions for improvement
Topic: clan event indicator
Replies: 1
Views: 3461

Re: clan event indicator

Hi karen,

thanks for the suggestion. I'll forward that to the developers so they can talk about it and see if it has place in the game.

Best regards,
Eddard
by Eddard
23. Feb 2021, 12:35
Forum: Ideas and suggestions for improvement
Topic: inactivity marker for friends
Replies: 1
Views: 3185

Re: inactivity marker for friends

Hi karen,

thanks for the suggestion. I like the idea, I'll forward it to the developers and the managers to see if this is realistic to implement.

Best regards,
Eddard
by Eddard
15. Feb 2021, 10:59
Forum: Problem report
Topic: Game isn't working. Please report here.
Replies: 348
Views: 935067

Re: Game isn't working. Please report here.

Good morning,

sorry for that. We'll investigate and see what happened there.
Is everything working fine again?

Best regards,
Eddard
by Eddard
8. Feb 2021, 15:49
Forum: Questions
Topic: moon dust
Replies: 1
Views: 3377

Re: moon dust

Hi karenrollins, there will be an official FAQ page on the new full moon event but until then, here's a little explanation: The moondust will enhance the power of your brewery products when you use it to fight monsters in your gardens. Check out one of your monsters, there you can add moon dust to y...
by Eddard
8. Feb 2021, 15:32
Forum: Problem report
Topic: Clan event
Replies: 17
Views: 28895

Re: Clan event

There's no need to cross any line. If there is unfair behavior or bullying taking place, please write a message to the support with all the information and details from that case. We will then investigate and take care of the case. But please do not discuss single cases publicly on the forum.
by Eddard
3. Feb 2021, 15:15
Forum: Problem report
Topic: Clan event
Replies: 17
Views: 28895

Re: Clan event

Hi sweetpickles, I can understand your concerns and worries. Trust me, I will be there if harassment or bullying happens, like I have been there when this one player wrote dozends of private messages to other players every day and harassed them constantly. I was there and banned the player from the ...
by Eddard
2. Feb 2021, 12:12
Forum: Problem report
Topic: Clan event
Replies: 17
Views: 28895

Re: Clan event

Hello you two,

I'm sorry but still, using "Eeww" or "Yuk" when commenting on a color is not harassment or bullying in my opinion. I do not want to censor the game in a way that people are afraid to use the chats anymore. I'm sorry to disappoint you.

Best regards,
Eddard
by Eddard
29. Jan 2021, 18:09
Forum: Problem report
Topic: Clan event
Replies: 17
Views: 28895

Re: Clan event

I agree with you karen, in general. It's just in this case, I find it really hard to go after people because they commented that they didn't like a certain color. It was not even a personal attack. Was the comment necessary? Absolutely not. But I doubt that the person wrote that in order to harm Nita.
by Eddard
28. Jan 2021, 11:31
Forum: Problem report
Topic: Clan event
Replies: 17
Views: 28895

Re: Clan event

Hi williawc, thanks for writing all of that down. I have to say, people commenting they don't like the color of a dress does not really sound alarm bells for me. We have had cases in which players threatened to harm other players physically or insulted them really badly. I am not really sure if the ...
by Eddard
26. Jan 2021, 10:47
Forum: Problem report
Topic: Clan event
Replies: 17
Views: 28895

Re: Clan event

Where does the bullying take place and from who? You know, that you can always reach out to the support. We don't accept harassment or bullying in any form or way. Please give me the details so I can take action.