Game isn't working. Please report here.

Reports of bugs and issues in the game

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Re: Game isn't working. Please report here.

Postby 143always » 26. Nov 2018, 08:36

Hi, can someone please get back to me on the issue with my dragon that is stuck. It's been 3 days now already. :x :x
YOU ARE ENOUGH.....
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Re: Game isn't working. Please report here.

Postby Karta » 26. Nov 2018, 08:51

I am very sorry. I will go and check for you. I think it is because Admin have to deal with your issue and they will not be at work yet.
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Re: Game isn't working. Please report here.

Postby Icefairy2 » 6. Dec 2018, 11:18

Magoia. US is down

Error 522 Ray ID: 484da5c58b057ccc • 2018-12-06 09:15:52 UTC
Connection timed out

Edit 11:38, back online again
english is not my first language and my last lesson was a really long time ago. So please excuse my grammar or spelling errors.
My ingame name is Icefairy2 Account ID 20
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Re: Game isn't working. Please report here.

Postby Cikala » 6. Dec 2018, 21:31

My plants are ready to harvest, I have the sickle icons on the main game page, but when I go into my gardens none of the plants or trees show up. Everything else works, just can't see my plants to harvest them. :(
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Re: Game isn't working. Please report here.

Postby Icefairy2 » 6. Dec 2018, 22:41

try to refresh 1 or 2 times, then the plants should show up. i had the same after the update
english is not my first language and my last lesson was a really long time ago. So please excuse my grammar or spelling errors.
My ingame name is Icefairy2 Account ID 20
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Re: Game isn't working. Please report here.

Postby Chryslyxx » 6. Dec 2018, 23:30

My plants have disappeared from my gardens.
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Re: Game isn't working. Please report here.

Postby AlizAlizA » 7. Dec 2018, 00:40

If you have refreshed and done all the basic like clearing your cache etc.,and your plants are still missing please put in a Support ticket. Give as much information as you can - when you planted, what you planted, which gardens, how many you planted.The more information the better.
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Re: Game isn't working. Please report here.

Postby AlizAlizA » 7. Dec 2018, 01:42

No plants are showing in the gardens. This problem has been reported to the Technical staff and hopefully will be fix soon.
“Always be yourself. Unless you can be a unicorn…. Then always be a unicorn!”
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Re: Game isn't working. Please report here.

Postby Cikala » 7. Dec 2018, 10:35

A reload of my game a couple hours later did fix it, and a few of my clan mates reported the same. I don't imagine this will be a continuing problem once everyone has reloaded once or twice after the update, or at least I hope not. :)
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Re: Game isn't working. Please report here.

Postby carlavv » 8. Dec 2018, 04:22

I am unable to get into my game. I tried reloading it several times but I only see the primary screen. No access to any game activity.
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