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Reports of bugs and issues in the game

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Eddard
Herb Witch
Posts: 416
Joined: 15. Apr 2014, 10:46

20. May 2019, 16:27

Hi 143always,

thanks for your message.
Is this still the case for you? How is the game running now?

Best regards,
Eddard
"My acorn is missing... Did you eat the acorn?... You owe me a new acorn."
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AlizAlizA
Herb Witch
Posts: 420
Joined: 6. Oct 2018, 02:26

6. Jul 2019, 08:21

We have had some reports about trees and golden/pyria plants etc that can be harvested but cannot be moved. The reports have been given to Admin and hopefully, the Tech department can sort it out as soon as possible. My apologies for this inconvenience.
“Always be yourself. Unless you can be a unicorn…. Then always be a unicorn!”
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Tylady
Cuddle
Posts: 354
Joined: 10. Mar 2017, 03:16

9. Jul 2019, 02:19

Hi AlizAlizA,

i know the techs were back in today, any progress or update on fixing the glitch that will not allow us to move trees and gold plants back to Inventory?

Thanks
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AlizAlizA
Herb Witch
Posts: 420
Joined: 6. Oct 2018, 02:26

9. Jul 2019, 07:56

Hello Tylady,
I am just waiting to catch up with Tech or Admin. As soon as I see them I will pounce. :D
I know it has been reported as there have been a few tickets sent in so I am hoping for good news soon.
“Always be yourself. Unless you can be a unicorn…. Then always be a unicorn!”
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Tylady
Cuddle
Posts: 354
Joined: 10. Mar 2017, 03:16

10. Jul 2019, 02:45

I was able to move my trees to inventory this evening!

Thanks to the techs for getting it fixed and to AlizalizA for following up for us.
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Icefairy2
Cuddle
Posts: 365
Joined: 17. Sep 2015, 17:25

16. Jul 2019, 22:39

for several days now, i got trouble with the game, it is not reacting or very slow. I reload the game and it takes sometimen half a minute until the button are visible.
Has anyone else problems? It is not the whole time, but just now ( 22:40 o'clock german time ) it is realy slow
english is not my first language and my last lesson was a really long time ago. So please excuse my grammar or spelling errors.
My ingame name is Icefairy2 Account ID 20
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Mazzy-Maz
Shaman
Posts: 171
Joined: 1. Dec 2018, 09:20

17. Jul 2019, 00:20

I am not having problems at the moment. A few days ago it was very slow but it seems to have been fixed.
Be kind, it shows in your eyes.
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williawc
Gardener
Posts: 237
Joined: 20. Oct 2017, 15:58

23. Aug 2019, 15:55

Morning team,
The game seems to have a lot of excess lag time when helping another players garden, This morning I had to leave a garden & go back into it 12 times (at least), 2 or 3 times per garden
When you have 60+ friends, this is a crazy waste of time.

I thought it was because I was still going garden to garden the "old way". But it did not improve when I used the arrows. When I asked my clan, both mistyblue & DianaS were having issue too.

Help
Nita1
Williawc, calls out, "Where are you??!!
Nita1 whispers, "I'm in the garden...with Dragons"
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Quicksilver
Fearn
Posts: 125
Joined: 28. May 2019, 17:03

23. Aug 2019, 16:27

Hi Nita1

Thank you for letting us know I have passed the information on to admin :)
mistybleu
Fearn
Posts: 146
Joined: 31. Aug 2018, 19:34

23. Aug 2019, 20:35

i agree with nita1 having issues with friends and gardens
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