Facebook links to the game not working

Reports of bugs and issues in the game

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sofi75
Horn Mole
Posts: 2
Joined: 22. Jun 2017, 17:40

22. Jun 2017, 17:55

hello,
i try to connect to the game and have a problem with connection :
Connect account
LET'S GO! An account with your email already exists: [email protected]. Please enter your password for Magoia to connect your account!
••••••••••
Our GTCs & Data Protection Policy apply within the game Incorrect password!
I try to use forgot yuor password with no success. What can I do?
Cecili
Gardener
Posts: 240
Joined: 11. Aug 2016, 23:34

22. Jun 2017, 19:10

Any links to the game on FB bring you to the e-mail sign on screen. Since FB accounts are not established with our personal e-mail, we cannot load the game. Some people have the fb connect button, but it takes them to a new account sign on screen. Others like myself do not even have the fbconnect button.
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Esethielle
Gardener
Posts: 269
Joined: 22. Jun 2017, 18:59
Location: France

22. Jun 2017, 19:14

Trying to connect to the game and....... like Sophie75, it"s open a créate account..
I try to connect by facebook...... nothing... than i try to connect with my email and my password....
Incorrect password!
Than i click on "forgot your password" => Password token was returned to sender!

And NOTHING......
well..... must i have to stop playing Magoia ?
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Esethielle
Gardener
Posts: 269
Joined: 22. Jun 2017, 18:59
Location: France

22. Jun 2017, 20:59

Practically the same for me, except that I have the facebook link but it does not work
Katrine2526
Dragonspider
Posts: 33
Joined: 22. Jun 2017, 23:36

22. Jun 2017, 23:40

Same issue but, trying to use the password that you know to be correct doesn't work at all.
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Eddard
Herb Witch
Posts: 416
Joined: 15. Apr 2014, 10:46

26. Jun 2017, 11:38

Hello everyone,

fortunately all the problems have been fixed quickly.
The game works again and everybode should be able to log in.

Best regards,
Eddard
"My acorn is missing... Did you eat the acorn?... You owe me a new acorn."
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