Reports of bugs and issues in the game
Moderators: Community Manager, Moderators, Developers
-
mvp
- Taurus Dragon
- Posts: 6
- Joined: 27. Feb 2018, 13:48
12. Mar 2018, 14:28
I cannot play. All screens are open and do not allow closing. Try to close and enter several times and the income is frozen. Thanks
-
PetDragon
- Defeater of the Shadow
- Posts: 1174
- Joined: 11. Sep 2017, 08:55
- Location: Australia
12. Mar 2018, 14:44
Could you restart your computer and see if that helps?
Everything in life is magical, including dragons, elves, gnomes and fairies. Enjoy everything!
-
mvp
- Taurus Dragon
- Posts: 6
- Joined: 27. Feb 2018, 13:48
13. Mar 2018, 02:11
Please, I can not access my site and it does not allow me to send any message to the support. I ask you to do it for me to the members of my clan. It is when I enter the site with my password that I have this problem and I can only access the forum because it is in another window. Please, you can notify the support about this problem. Thanks
-
PetDragon
- Defeater of the Shadow
- Posts: 1174
- Joined: 11. Sep 2017, 08:55
- Location: Australia
13. Mar 2018, 06:45
Are you playing on FaceBook?
Everything in life is magical, including dragons, elves, gnomes and fairies. Enjoy everything!
-
PetDragon
- Defeater of the Shadow
- Posts: 1174
- Joined: 11. Sep 2017, 08:55
- Location: Australia
13. Mar 2018, 06:50
Have you tried opening up the game in a different brower?
Everything in life is magical, including dragons, elves, gnomes and fairies. Enjoy everything!
-
PetDragon
- Defeater of the Shadow
- Posts: 1174
- Joined: 11. Sep 2017, 08:55
- Location: Australia
13. Mar 2018, 07:01
Other ideas that may help...Empty cache, delete cookies and check if your antivirus is blocking the game.
Everything in life is magical, including dragons, elves, gnomes and fairies. Enjoy everything!
-
Bagzoo
- Fearn
- Posts: 142
- Joined: 21. Oct 2017, 02:01
13. Mar 2018, 10:25
Getting error messages as well.
-
Attachments
-
- Cloudflare
- cloudflare.JPG (26.13 KiB) Viewed 8487 times
-
Bagzoo
- Fearn
- Posts: 142
- Joined: 21. Oct 2017, 02:01
-
PetDragon
- Defeater of the Shadow
- Posts: 1174
- Joined: 11. Sep 2017, 08:55
- Location: Australia
13. Mar 2018, 13:15
I have reported this to Admin. Thank you for the screenshot. I am glad everything is working again.
Everything in life is magical, including dragons, elves, gnomes and fairies. Enjoy everything!
-
Cecili
- Gardener
- Posts: 240
- Joined: 11. Aug 2016, 23:34
14. Mar 2018, 03:41
Yep I get the server error occasionally too. Just waiting seems to work. It's a little inconvenient when you are running short on time, but otherwise you just have to wait it out.