Problem to open

Reports of bugs and issues in the game

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mvp
Taurus Dragon
Posts: 6
Joined: 27. Feb 2018, 13:48

12. Mar 2018, 14:28

I cannot play. All screens are open and do not allow closing. Try to close and enter several times and the income is frozen. Thanks
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PetDragon
Defeater of the Shadow
Posts: 1174
Joined: 11. Sep 2017, 08:55
Location: Australia

12. Mar 2018, 14:44

Could you restart your computer and see if that helps?
Everything in life is magical, including dragons, elves, gnomes and fairies. Enjoy everything!
mvp
Taurus Dragon
Posts: 6
Joined: 27. Feb 2018, 13:48

13. Mar 2018, 02:11

Please, I can not access my site and it does not allow me to send any message to the support. I ask you to do it for me to the members of my clan. It is when I enter the site with my password that I have this problem and I can only access the forum because it is in another window. Please, you can notify the support about this problem. Thanks
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PetDragon
Defeater of the Shadow
Posts: 1174
Joined: 11. Sep 2017, 08:55
Location: Australia

13. Mar 2018, 06:45

Are you playing on FaceBook?
Everything in life is magical, including dragons, elves, gnomes and fairies. Enjoy everything!
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PetDragon
Defeater of the Shadow
Posts: 1174
Joined: 11. Sep 2017, 08:55
Location: Australia

13. Mar 2018, 06:50

Have you tried opening up the game in a different brower?
Everything in life is magical, including dragons, elves, gnomes and fairies. Enjoy everything!
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PetDragon
Defeater of the Shadow
Posts: 1174
Joined: 11. Sep 2017, 08:55
Location: Australia

13. Mar 2018, 07:01

Other ideas that may help...Empty cache, delete cookies and check if your antivirus is blocking the game.
Everything in life is magical, including dragons, elves, gnomes and fairies. Enjoy everything!
Bagzoo
Fearn
Posts: 142
Joined: 21. Oct 2017, 02:01

13. Mar 2018, 10:25

Getting error messages as well.
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Bagzoo
Fearn
Posts: 142
Joined: 21. Oct 2017, 02:01

13. Mar 2018, 11:19

It's back up now.
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PetDragon
Defeater of the Shadow
Posts: 1174
Joined: 11. Sep 2017, 08:55
Location: Australia

13. Mar 2018, 13:15

I have reported this to Admin. Thank you for the screenshot. I am glad everything is working again.
Everything in life is magical, including dragons, elves, gnomes and fairies. Enjoy everything!
Cecili
Gardener
Posts: 240
Joined: 11. Aug 2016, 23:34

14. Mar 2018, 03:41

Yep I get the server error occasionally too. Just waiting seems to work. It's a little inconvenient when you are running short on time, but otherwise you just have to wait it out.
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