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Problem to open

Posted: 12. Mar 2018, 14:28
by mvp
I cannot play. All screens are open and do not allow closing. Try to close and enter several times and the income is frozen. Thanks

Re: Problem to open

Posted: 12. Mar 2018, 14:44
by PetDragon
Could you restart your computer and see if that helps?

Re: Problem to open -

Posted: 13. Mar 2018, 02:11
by mvp
Please, I can not access my site and it does not allow me to send any message to the support. I ask you to do it for me to the members of my clan. It is when I enter the site with my password that I have this problem and I can only access the forum because it is in another window. Please, you can notify the support about this problem. Thanks

Re: Problem to open

Posted: 13. Mar 2018, 06:45
by PetDragon
Are you playing on FaceBook?

Re: Problem to open

Posted: 13. Mar 2018, 06:50
by PetDragon
Have you tried opening up the game in a different brower?

Re: Problem to open

Posted: 13. Mar 2018, 07:01
by PetDragon
Other ideas that may help...Empty cache, delete cookies and check if your antivirus is blocking the game.

Re: Problem to open

Posted: 13. Mar 2018, 10:25
by Bagzoo
Getting error messages as well.

Re: Problem to open

Posted: 13. Mar 2018, 11:19
by Bagzoo
It's back up now.

Re: Problem to open

Posted: 13. Mar 2018, 13:15
by PetDragon
I have reported this to Admin. Thank you for the screenshot. I am glad everything is working again.

Re: Problem to open

Posted: 14. Mar 2018, 03:41
by Cecili
Yep I get the server error occasionally too. Just waiting seems to work. It's a little inconvenient when you are running short on time, but otherwise you just have to wait it out.