unable to fully log into game

Reports of bugs and issues in the game

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carlavv
Shaman
Posts: 191
Joined: 17. Sep 2017, 18:37

14. Apr 2018, 02:26

Can some one help me. I am unable to fully log into the game. The background scene comes up but none of the activity icons are present for me to do anything. Thank you.
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Tylady
Cuddle
Posts: 354
Joined: 10. Mar 2017, 03:16

14. Apr 2018, 02:48

carla, Have you tried clearing your cache, rebooting you computer and deleting your bookmark going to the page separately?

If so and still not fixed, email support and open a ticket.
jadeidris
Fearn
Posts: 106
Joined: 30. Nov 2017, 12:43

14. Apr 2018, 02:51

having the same problem as well.
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carlavv
Shaman
Posts: 191
Joined: 17. Sep 2017, 18:37

14. Apr 2018, 03:28

Tylady wrote:carla, Have you tried clearing your cache, rebooting you computer and deleting your bookmark going to the page separately?

If so and still not fixed, email support and open a ticket.
I don't know how to clear the cache, but did restart my computer and I log in through facebook. I would log in elsewhere but not sure there is another way.
April8412
Horn Mole
Posts: 1
Joined: 14. Apr 2018, 03:37

14. Apr 2018, 03:47

jadeidris wrote:having the same problem as well.

I am also having the same problem-- I played earlier today and have not been able to play this afternoon.
jadeidris
Fearn
Posts: 106
Joined: 30. Nov 2017, 12:43

14. Apr 2018, 04:13

just cleared cache and rebooted computer, still the same.
Cecili
Gardener
Posts: 240
Joined: 11. Aug 2016, 23:34

14. Apr 2018, 06:29

Still no access to the game. I will be ironic if the game doesn't come up in time to actually use the +1 bonus tomorrow.
Inez
Fearn
Posts: 128
Joined: 20. Jul 2017, 08:27

14. Apr 2018, 07:02

having the same problem have tried every thing laptop and computer missing out on bonus plants
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Esethielle
Gardener
Posts: 269
Joined: 22. Jun 2017, 18:59
Location: France

14. Apr 2018, 07:02

I also have the same problem since yesterday, and yet my cache was emptied, my browser and my laptop have been restarted, but still the same...

ah and I specify that I come by facebook (I tried with Chrome and Firefox)
Last edited by Esethielle on 14. Apr 2018, 07:05, edited 1 time in total.
Andreja
Gardener
Posts: 210
Joined: 24. Oct 2017, 11:30

14. Apr 2018, 07:05

I also have the same problem.
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