Reports of bugs and issues in the game
Moderators: Community Manager, Moderators, Developers
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carlavv
- Shaman
- Posts: 191
- Joined: 17. Sep 2017, 18:37
14. Apr 2018, 02:26
Can some one help me. I am unable to fully log into the game. The background scene comes up but none of the activity icons are present for me to do anything. Thank you.
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Tylady
- Cuddle
- Posts: 354
- Joined: 10. Mar 2017, 03:16
14. Apr 2018, 02:48
carla, Have you tried clearing your cache, rebooting you computer and deleting your bookmark going to the page separately?
If so and still not fixed, email support and open a ticket.
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carlavv
- Shaman
- Posts: 191
- Joined: 17. Sep 2017, 18:37
14. Apr 2018, 03:28
Tylady wrote:carla, Have you tried clearing your cache, rebooting you computer and deleting your bookmark going to the page separately?
If so and still not fixed, email support and open a ticket.
I don't know how to clear the cache, but did restart my computer and I log in through facebook. I would log in elsewhere but not sure there is another way.
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April8412
- Horn Mole
- Posts: 1
- Joined: 14. Apr 2018, 03:37
14. Apr 2018, 03:47
jadeidris wrote:having the same problem as well.
I am also having the same problem-- I played earlier today and have not been able to play this afternoon.
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Cecili
- Gardener
- Posts: 240
- Joined: 11. Aug 2016, 23:34
14. Apr 2018, 06:29
Still no access to the game. I will be ironic if the game doesn't come up in time to actually use the +1 bonus tomorrow.
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Inez
- Fearn
- Posts: 128
- Joined: 20. Jul 2017, 08:27
14. Apr 2018, 07:02
having the same problem have tried every thing laptop and computer missing out on bonus plants
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Esethielle
- Gardener
- Posts: 269
- Joined: 22. Jun 2017, 18:59
- Location: France
14. Apr 2018, 07:02
I also have the same problem since yesterday, and yet my cache was emptied, my browser and my laptop have been restarted, but still the same...
ah and I specify that I come by facebook (I tried with Chrome and Firefox)
Last edited by
Esethielle on 14. Apr 2018, 07:05, edited 1 time in total.