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Reports of bugs and issues in the game

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Mara Ver'dusk
Fearn
Posts: 130
Joined: 22. Mar 2016, 00:43

6. Feb 2019, 06:47

Thank You Tylady :) I should have remembered about the maintenance when I planted earlier today, lol!
Daenerys fairy
Taurus Dragon
Posts: 8
Joined: 21. Dec 2018, 23:10

6. Feb 2019, 07:30

Hi,

I have been trying to get into the game for the past 3 hours and have not been able to get in. Please advise when it will be back up and running.


Thank you,
Daenereys Fairy
Azreah
Fearn
Posts: 121
Joined: 24. Oct 2017, 04:04

6. Feb 2019, 08:07

I can't even get in. Just keep clicking.....
Lorelei3
Shaman
Posts: 194
Joined: 21. Oct 2018, 16:40

6. Feb 2019, 08:51

Game isn't working.
Can we have an estimate of the time when the maintenance is over and we should come back and try again to login? Thank you

Update: It seems it is solved, I can login and work
mapi
Gardener
Posts: 246
Joined: 23. Oct 2017, 12:16

6. Feb 2019, 10:45

Me too :)
User avatar
Tylady
Cuddle
Posts: 354
Joined: 10. Mar 2017, 03:16

6. Feb 2019, 14:01

Maintenance running again today, 22:00 CET to 9:00 CET. I checked the message sent on 1/31/19 when I could log in this morning.

We probably will not be able to get in again during that time.
User avatar
Tylady
Cuddle
Posts: 354
Joined: 10. Mar 2017, 03:16

17. Feb 2019, 22:45

Okay, checked with a couple others, is not just me.

Game lag has been awful all day, now my gardens are blank, friends gardens are blank, cannot get to chat, but can tend to dragons.

I did do all the typical checks, rebooted, cleared pages, cache, went to a fresh page and tried different browsers, all with no improvement.

I know it is technically still the weekend, but hoping someone was coming in early.

Going to submit a ticket to support as well.
User avatar
Mazzy-Maz
Shaman
Posts: 171
Joined: 1. Dec 2018, 09:20

17. Feb 2019, 23:43

Lag is terrible but the rest of my game is working.
Be kind, it shows in your eyes.
User avatar
Tylady
Cuddle
Posts: 354
Joined: 10. Mar 2017, 03:16

18. Feb 2019, 00:01

Well Thank you Mazzy! Not sure what you did, but now I can see everything in the gardens again and can finally swap my plants. The lag and loading between pages and gardens is still pretty bad, but at least I can do stuff now.

Just like a car I used to have, it would have problems and every time took it into the dealer it would stop doing it and behave perfectly! Guess all I had to do was finally complain! LOL
User avatar
Mazzy-Maz
Shaman
Posts: 171
Joined: 1. Dec 2018, 09:20

18. Feb 2019, 03:04

We call that Murphy's Law, Tylady. It happens to me all the time. :D
Be kind, it shows in your eyes.
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