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Reports of bugs and issues in the game

Moderators: Community Manager, Moderators, Developers

karebear855
Squishem
Posts: 50
Joined: 19. Mar 2016, 01:53

23. Apr 2019, 01:15

I cannot log in to the game. I keep getting a message that says "No Api Response".
karenrollins
Star Gazer
Posts: 586
Joined: 30. Oct 2017, 03:28

23. Apr 2019, 01:20

i also get no API response
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Tylady
Cuddle
Posts: 354
Joined: 10. Mar 2017, 03:16

23. Apr 2019, 01:29

Same "No Api response" error for me as well. Already did all the usual checks with no luck.

Has anyone sent a support ticket yet?

Update: I sent an email to support and got the auto response message. At least that works!
User avatar
AlizAlizA
Herb Witch
Posts: 420
Joined: 6. Oct 2018, 02:26

23. Apr 2019, 02:31

I am very sorry everyone. I have reported this to Admin. Hopefully it is picked up very soon and fixed.
“Always be yourself. Unless you can be a unicorn…. Then always be a unicorn!”
Mara Ver'dusk
Fearn
Posts: 130
Joined: 22. Mar 2016, 00:43

23. Apr 2019, 15:28

I was able to log in this morning. I had the same problem, but had 'lost' my bookmark for the forum. I won't do that again, lol!

Glad its working today - sorry to lose out on quests, Friends and the Easter special though.

Mara
User avatar
AlizAlizA
Herb Witch
Posts: 420
Joined: 6. Oct 2018, 02:26

24. Apr 2019, 02:50

Thank you Magoia Admin -

Dear players,

as many of you have already noticed, there was a server failure last night. We apologize very much for the failure and regret that you couldn't play. The problem that caused this failure has now been fixed and should not occur again.

We want to compensate you for these problems and have decided for an extra yield.

Tomorrow, on Wednesday, the 24.04.2019 at 09:00 AM CET we start the extra yield for 24 hours. So it runs until Thursday, 25.05.2019 at 09:00 AM CET.

We thank you for your patience and wish you a lot of fun with the extra yield.

Best regards,
your Magoia team
“Always be yourself. Unless you can be a unicorn…. Then always be a unicorn!”
Lorelei3
Shaman
Posts: 194
Joined: 21. Oct 2018, 16:40

26. Apr 2019, 10:34

Game isn't working, everything is frozen, no access to any garden, etc.
This morning I could login and play.

Update: Now it works.
Mara Ver'dusk
Fearn
Posts: 130
Joined: 22. Mar 2016, 00:43

27. Apr 2019, 18:36

I am able to login, however the animations are not working. Ability to access gardens, Dragon Cave, market etc. is Not available. The pics of Friends does not load either.

I hope a programmer or two can be reached to fix it today.

Thank you,
Mara

Update: That was quick - back up and running smoothly :)
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AlizAlizA
Herb Witch
Posts: 420
Joined: 6. Oct 2018, 02:26

27. Apr 2019, 23:45

Hello Mara Ver'dusk,
Good to know every thing is working.
“Always be yourself. Unless you can be a unicorn…. Then always be a unicorn!”
mistybleu
Fearn
Posts: 146
Joined: 31. Aug 2018, 19:34

29. Apr 2019, 14:36

the game is not loading properly, i cant see gardens or anything others are having problems as well, the global chat is the only thing that is loading
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