Game isn't working. Please report here.

Reports of bugs and issues in the game

Moderators: Community Manager, Moderators, Developers

User avatar
Mazzy-Maz
Shaman
Posts: 171
Joined: 1. Dec 2018, 09:20

20. Dec 2018, 23:43

Icefairy2 wrote:i allways use/press "STRG" and "+" to make the picture bigger and
"STRG" and "-" to get it smaller again
That doesn't work for me and this old laptop. But F11 does. :)
Be kind, it shows in your eyes.
sylvannaro
Shaman
Posts: 165
Joined: 23. Oct 2017, 11:27

23. Dec 2018, 18:37

Tried, this morning, to log into the game. I play through FaceBook.
There are signs that it will load, for a short while the tree appears, but after a few seconds the screen turns white and so it remains!
I hope to fix it soon, I was preparing to unlock a new plant ... :(
Thanks!
User avatar
AlizAlizA
Herb Witch
Posts: 420
Joined: 6. Oct 2018, 02:26

24. Dec 2018, 06:31

I haven't had any other similar reports Sylvannaro but i will keep my eyes and ears open. Have you done the usual - refresh, clear cache, try a different browser?
“Always be yourself. Unless you can be a unicorn…. Then always be a unicorn!”
sylvannaro
Shaman
Posts: 165
Joined: 23. Oct 2017, 11:27

24. Dec 2018, 13:49

Still does not work.
Since yesterday Magoia has remained inaccessible ...
The main screen remains white ...
:( Magoia has disappeared? I am very sad!!!!!!!!!!!!!
sylvannaro
Shaman
Posts: 165
Joined: 23. Oct 2017, 11:27

24. Dec 2018, 13:51

I tried with another browser and nothing
sylvannaro
Shaman
Posts: 165
Joined: 23. Oct 2017, 11:27

24. Dec 2018, 14:20

finally goes with FIREFOX, but with Google Chrome no
User avatar
AlizAlizA
Herb Witch
Posts: 420
Joined: 6. Oct 2018, 02:26

5. Jan 2019, 09:18

Hi,
I wanted to let everyone know that the Technicians are working on why many players cannot go to full screen. I am sorry as I know some players have been waiting for awhile but unfortunately there is no news so far.
“Always be yourself. Unless you can be a unicorn…. Then always be a unicorn!”
User avatar
carlavv
Shaman
Posts: 191
Joined: 17. Sep 2017, 18:37

6. Feb 2019, 02:06

Hi AlizAliza,

I logged in this morning and it worked fine. I just tried logging in around 7 pm Eastern time and the game keeps saying "Hi Carla what would you like your name to be." Or something close to that. It is trying to start me with a whole new game. :(. I log in through FaceBook. I tried several times. I hope you can help as I cannot log in to access any part of the game, that is why I came to the forum.

Thanks for your help,
CarlaVV
Mara Ver'dusk
Fearn
Posts: 130
Joined: 22. Mar 2016, 00:43

6. Feb 2019, 04:10

I am unable to login to the game from any browser. When I click the login button it does not even try to 'load' my username and password. If I refresh the browser window - it just reloads the page. I am still unable to login.

Mara
User avatar
Tylady
Cuddle
Posts: 354
Joined: 10. Mar 2017, 03:16

6. Feb 2019, 04:47

I had replied on another post further down in this section, but they are doing server maintenance. They stated it would be intermittent and maybe we would be unable to play at all. It was to start at 22:00 CET, which for me was about 5 hrs and 45 minutes ago. Unfortunately I cannot remember what time it was supposed to go through, though they will be doing the same thing tomorrow as well. The message about it was only sent in game and nothing posted here.

Maybe one of the moderators could check to see what the time frame is for us so we can plan when to check back.

Thanks ... maintenance...necessary evil! LOL :P
Post Reply