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Reports of bugs and issues in the game

Moderators: Community Manager, Projektmanager, Moderatoren

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Eddard
Community Manager
Posts: 415
Joined: 15. Apr 2014, 10:46

1. Apr 2021, 10:38

The issue is now solved. Please contact the support to get your water lilies back :) sorry for the trouble!
"My acorn is missing... Did you eat the acorn?... You owe me a new acorn."
Lorelei3
Posts: 194
Joined: 21. Oct 2018, 16:40

25. May 2021, 15:55

The site us.magoia.com doesn't work. I cannot open the login page.
Message: Error 522 Connection timed out

Now it's working...
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Eddard
Community Manager
Posts: 415
Joined: 15. Apr 2014, 10:46

26. May 2021, 10:23

We'll investigate that. Thank you for letting me know.
"My acorn is missing... Did you eat the acorn?... You owe me a new acorn."
karenrollins
Posts: 571
Joined: 30. Oct 2017, 03:28

1. Jul 2021, 07:13

terrible lag happening. i've had to log out or refresh several times . also had an issue with loading the game once or twice.
karenrollins
Posts: 571
Joined: 30. Oct 2017, 03:28

9. Nov 2021, 02:43

daily event is having major problems. please read problem report on forum and what i sent to support.
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Eddard
Community Manager
Posts: 415
Joined: 15. Apr 2014, 10:46

12. Nov 2021, 20:43

The issues with the daily events should all be solved by now
"My acorn is missing... Did you eat the acorn?... You owe me a new acorn."
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Icefairy2
Posts: 364
Joined: 17. Sep 2015, 17:25

20. Jan 2022, 12:44

it is not possible to harvest, could you please check?
english is not my first language and my last lesson was a really long time ago. So please excuse my grammar or spelling errors.
My ingame name is Icefairy2 Account ID 20
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Icefairy2
Posts: 364
Joined: 17. Sep 2015, 17:25

20. Jan 2022, 18:25

hello, anyone ?
we can't play. whatever i do ( reload / different Browser ) i can not harvest or plant anything
the support is also not answering
english is not my first language and my last lesson was a really long time ago. So please excuse my grammar or spelling errors.
My ingame name is Icefairy2 Account ID 20
Lorelei3
Posts: 194
Joined: 21. Oct 2018, 16:40

20. Jan 2022, 19:47

I cannot use the Helpers in the Cloud, Root Gardens and recently also in the Honey Garden. I must plant manually a few flowers, then exit the garden, enter it again, continue, and so on, because if there are many plants at a time, they are deleted when I exit the garden. It is really annoying...same with harvesting, only a few at a time, exit, re-enter, so on...
karenrollins
Posts: 571
Joined: 30. Oct 2017, 03:28

21. Jan 2022, 04:34

cannot get into the game. the front page comes up and i am logged in but it will not load the game. i have tried this on the computer and on the cell phone and i get the same thing. i have logged out and logged back in and it is still stuck.

it says "invalid json response data" in a red box when i try to log in
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