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Game isn't working. Please report here.

Posted: 17. Oct 2018, 11:29
by carlavv
Tried, this morning, to log into the game. with no luck. I play through FaceBook. I was able to get to the backdrop of the primary screen, but my information would not come up so I could not check gardens , etc. I will not have a chance to try to log in again until this evening. Hopefully I will be able to get in then. I also shut down and restarted my computer with no luck. Thanks for any help. CarlaVV

Re: Unable to Log into game

Posted: 17. Oct 2018, 11:39
by AlizAlizA
Hello Carla,
Is everything working properly now? If not please put in a Support ticket.

Re: Unable to Log into game

Posted: 18. Oct 2018, 03:29
by carlavv
Yes , thank you. I did get in this evening. :)

problem with game

Posted: 20. Oct 2018, 22:55
by jadeidris
i just tried to log in to the game on facebook and nothing......it loads but doesn't load any of the stuff and i can't click on anything. i've refreshed the game 4 times now and nothing. will try again later. id is 21065

Re: problem with game

Posted: 20. Oct 2018, 23:06
by Rita G.
I can't log in at all. I don't log in from facebook. Times out.

Re: problem with game

Posted: 20. Oct 2018, 23:23
by Rita G.
Now, I can log in. Page isn't loading properly. Nothing works.

Re: problem with game

Posted: 20. Oct 2018, 23:30
by Mel
The game does not load completely, you can not click anything. I logged out and logged in again, cookie deleted, updated.

And the world tree is currently running, so we will lose valuable time in gaining additional income.

Re: problem with game

Posted: 20. Oct 2018, 23:44
by Rita G.
I hope this clears up on it's own soon. Support isn't in on the weekends.

Re: problem with game

Posted: 20. Oct 2018, 23:45
by Lapin
Yup, nothing showing up, blank slate. Can't plant, help friends, make potions etc. Reloading changes nothing.

Re: problem with game

Posted: 20. Oct 2018, 23:50
by Mara Ver'dusk
I can log in, but my page does not load either.

I hope someone checks in....