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Re: Game isn't working. Please report here.

Posted: 26. Nov 2018, 08:36
by 143always
Hi, can someone please get back to me on the issue with my dragon that is stuck. It's been 3 days now already. :x :x

Re: Game isn't working. Please report here.

Posted: 26. Nov 2018, 08:51
by Karta
I am very sorry. I will go and check for you. I think it is because Admin have to deal with your issue and they will not be at work yet.

Re: Game isn't working. Please report here.

Posted: 6. Dec 2018, 11:18
by Icefairy2
Magoia. US is down

Error 522 Ray ID: 484da5c58b057ccc • 2018-12-06 09:15:52 UTC
Connection timed out

Edit 11:38, back online again

Re: Game isn't working. Please report here.

Posted: 6. Dec 2018, 21:31
by Cikala
My plants are ready to harvest, I have the sickle icons on the main game page, but when I go into my gardens none of the plants or trees show up. Everything else works, just can't see my plants to harvest them. :(

Re: Game isn't working. Please report here.

Posted: 6. Dec 2018, 22:41
by Icefairy2
try to refresh 1 or 2 times, then the plants should show up. i had the same after the update

Re: Game isn't working. Please report here.

Posted: 6. Dec 2018, 23:30
by Chryslyxx
My plants have disappeared from my gardens.

Re: Game isn't working. Please report here.

Posted: 7. Dec 2018, 00:40
by AlizAlizA
If you have refreshed and done all the basic like clearing your cache etc.,and your plants are still missing please put in a Support ticket. Give as much information as you can - when you planted, what you planted, which gardens, how many you planted.The more information the better.

Re: Game isn't working. Please report here.

Posted: 7. Dec 2018, 01:42
by AlizAlizA
No plants are showing in the gardens. This problem has been reported to the Technical staff and hopefully will be fix soon.

Re: Game isn't working. Please report here.

Posted: 7. Dec 2018, 10:35
by Cikala
A reload of my game a couple hours later did fix it, and a few of my clan mates reported the same. I don't imagine this will be a continuing problem once everyone has reloaded once or twice after the update, or at least I hope not. :)

Re: Game isn't working. Please report here.

Posted: 8. Dec 2018, 04:22
by carlavv
I am unable to get into my game. I tried reloading it several times but I only see the primary screen. No access to any game activity.