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Re: Game isn't working. Please report here.

Posted: 23. Apr 2019, 01:15
by karebear855
I cannot log in to the game. I keep getting a message that says "No Api Response".

Re: Game isn't working. Please report here.

Posted: 23. Apr 2019, 01:20
by karenrollins
i also get no API response

Re: Game isn't working. Please report here.

Posted: 23. Apr 2019, 01:29
by Tylady
Same "No Api response" error for me as well. Already did all the usual checks with no luck.

Has anyone sent a support ticket yet?

Update: I sent an email to support and got the auto response message. At least that works!

Re: Game isn't working. Please report here.

Posted: 23. Apr 2019, 02:31
by AlizAlizA
I am very sorry everyone. I have reported this to Admin. Hopefully it is picked up very soon and fixed.

Re: Game isn't working. Please report here.

Posted: 23. Apr 2019, 15:28
by Mara Ver'dusk
I was able to log in this morning. I had the same problem, but had 'lost' my bookmark for the forum. I won't do that again, lol!

Glad its working today - sorry to lose out on quests, Friends and the Easter special though.

Mara

Re: Game isn't working. Please report here.

Posted: 24. Apr 2019, 02:50
by AlizAlizA
Thank you Magoia Admin -

Dear players,

as many of you have already noticed, there was a server failure last night. We apologize very much for the failure and regret that you couldn't play. The problem that caused this failure has now been fixed and should not occur again.

We want to compensate you for these problems and have decided for an extra yield.

Tomorrow, on Wednesday, the 24.04.2019 at 09:00 AM CET we start the extra yield for 24 hours. So it runs until Thursday, 25.05.2019 at 09:00 AM CET.

We thank you for your patience and wish you a lot of fun with the extra yield.

Best regards,
your Magoia team

Re: Game isn't working. Please report here.

Posted: 26. Apr 2019, 10:34
by Lorelei3
Game isn't working, everything is frozen, no access to any garden, etc.
This morning I could login and play.

Update: Now it works.

Re: Game isn't working. Please report here.

Posted: 27. Apr 2019, 18:36
by Mara Ver'dusk
I am able to login, however the animations are not working. Ability to access gardens, Dragon Cave, market etc. is Not available. The pics of Friends does not load either.

I hope a programmer or two can be reached to fix it today.

Thank you,
Mara

Update: That was quick - back up and running smoothly :)

Re: Game isn't working. Please report here.

Posted: 27. Apr 2019, 23:45
by AlizAlizA
Hello Mara Ver'dusk,
Good to know every thing is working.

Re: Game isn't working. Please report here.

Posted: 29. Apr 2019, 14:36
by mistybleu
the game is not loading properly, i cant see gardens or anything others are having problems as well, the global chat is the only thing that is loading