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Re: Game isn't working. Please report here.

Posted: 20. May 2019, 16:27
by Eddard
Hi 143always,

thanks for your message.
Is this still the case for you? How is the game running now?

Best regards,
Eddard

Re: Game isn't working. Please report here.

Posted: 6. Jul 2019, 08:21
by AlizAlizA
We have had some reports about trees and golden/pyria plants etc that can be harvested but cannot be moved. The reports have been given to Admin and hopefully, the Tech department can sort it out as soon as possible. My apologies for this inconvenience.

Re: Game isn't working. Please report here.

Posted: 9. Jul 2019, 02:19
by Tylady
Hi AlizAlizA,

i know the techs were back in today, any progress or update on fixing the glitch that will not allow us to move trees and gold plants back to Inventory?

Thanks

Re: Game isn't working. Please report here.

Posted: 9. Jul 2019, 07:56
by AlizAlizA
Hello Tylady,
I am just waiting to catch up with Tech or Admin. As soon as I see them I will pounce. :D
I know it has been reported as there have been a few tickets sent in so I am hoping for good news soon.

Re: Game isn't working. Please report here.

Posted: 10. Jul 2019, 02:45
by Tylady
I was able to move my trees to inventory this evening!

Thanks to the techs for getting it fixed and to AlizalizA for following up for us.

Re: Game isn't working. Please report here.

Posted: 16. Jul 2019, 22:39
by Icefairy2
for several days now, i got trouble with the game, it is not reacting or very slow. I reload the game and it takes sometimen half a minute until the button are visible.
Has anyone else problems? It is not the whole time, but just now ( 22:40 o'clock german time ) it is realy slow

Re: Game isn't working. Please report here.

Posted: 17. Jul 2019, 00:20
by Mazzy-Maz
I am not having problems at the moment. A few days ago it was very slow but it seems to have been fixed.

Re: Game isn't working. Please report here.

Posted: 23. Aug 2019, 15:55
by williawc
Morning team,
The game seems to have a lot of excess lag time when helping another players garden, This morning I had to leave a garden & go back into it 12 times (at least), 2 or 3 times per garden
When you have 60+ friends, this is a crazy waste of time.

I thought it was because I was still going garden to garden the "old way". But it did not improve when I used the arrows. When I asked my clan, both mistyblue & DianaS were having issue too.

Help
Nita1

Re: Game isn't working. Please report here.

Posted: 23. Aug 2019, 16:27
by Quicksilver
Hi Nita1

Thank you for letting us know I have passed the information on to admin :)

Re: Game isn't working. Please report here.

Posted: 23. Aug 2019, 20:35
by mistybleu
i agree with nita1 having issues with friends and gardens