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Re: Game isn't working. Please report here.

Posted: 1. Apr 2021, 10:38
by Eddard
The issue is now solved. Please contact the support to get your water lilies back :) sorry for the trouble!

Re: Game isn't working. Please report here.

Posted: 25. May 2021, 15:55
by Lorelei3
The site us.magoia.com doesn't work. I cannot open the login page.
Message: Error 522 Connection timed out

Now it's working...

Re: Game isn't working. Please report here.

Posted: 26. May 2021, 10:23
by Eddard
We'll investigate that. Thank you for letting me know.

Re: Game isn't working. Please report here.

Posted: 1. Jul 2021, 07:13
by karenrollins
terrible lag happening. i've had to log out or refresh several times . also had an issue with loading the game once or twice.

Re: Game isn't working. Please report here.

Posted: 9. Nov 2021, 02:43
by karenrollins
daily event is having major problems. please read problem report on forum and what i sent to support.

Re: Game isn't working. Please report here.

Posted: 12. Nov 2021, 20:43
by Eddard
The issues with the daily events should all be solved by now

Re: Game isn't working. Please report here.

Posted: 20. Jan 2022, 12:44
by Icefairy2
it is not possible to harvest, could you please check?

Re: Game isn't working. Please report here.

Posted: 20. Jan 2022, 18:25
by Icefairy2
hello, anyone ?
we can't play. whatever i do ( reload / different Browser ) i can not harvest or plant anything
the support is also not answering

Re: Game isn't working. Please report here.

Posted: 20. Jan 2022, 19:47
by Lorelei3
I cannot use the Helpers in the Cloud, Root Gardens and recently also in the Honey Garden. I must plant manually a few flowers, then exit the garden, enter it again, continue, and so on, because if there are many plants at a time, they are deleted when I exit the garden. It is really annoying...same with harvesting, only a few at a time, exit, re-enter, so on...

Re: Game isn't working. Please report here.

Posted: 21. Jan 2022, 04:34
by karenrollins
cannot get into the game. the front page comes up and i am logged in but it will not load the game. i have tried this on the computer and on the cell phone and i get the same thing. i have logged out and logged back in and it is still stuck.

it says "invalid json response data" in a red box when i try to log in