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Re: game not loading
Posted: 29. Aug 2018, 07:03
by karenrollins
now i can log in but still nothing in the gardens... not mine and not friends.
Re: game not loading
Posted: 29. Aug 2018, 07:06
by AngelDragonWings
same with me
Re: game not loading
Posted: 29. Aug 2018, 07:08
by PetDragon
I have reported this to the Technicians. Again my apologies.
Re: game not loading
Posted: 29. Aug 2018, 07:15
by PetDragon
For those players having problems loading Magoia or having empty gardens please know that it has been reported and we are awaiting on replies and updates. Keep trying to load your games.
Re: Problem loading game
Posted: 29. Aug 2018, 07:54
by LuluMoon
I can't enter the game
I get this when I try T_T
Re: Problem loading game
Posted: 29. Aug 2018, 08:08
by gerd.
MazMazzifyMaz wrote:My game is working now. How is everyone else going?
that was only very short
Re: Unable to enter game
Posted: 29. Aug 2018, 08:26
by Callia
Hi Everyone
We are aware there is an issue logging into the game - depending on your browser - you may be getting an Error 404 or you may get a message saying: Operation timed out after 3001 milliseconds with 0 bytes received or you may get a message you are logged in already and need to pick a server with locus server one showing in an icon.
We have advised the Admin that there is an issue and the techs are or will be working on it asap. Please be patient - we are here and we are making sure the powers that be know there is an issue.
Right now we are focused on the login issue itself. Once we get that solved we will address any other issues, like the World Tree bonus that may have been lost. We will let Admin know that you asked about it (and I am pretty sure that they will just extend the bonus for the time lost). Hopefully we will have a resolution soon.
Callia and PetDragon
NOTE: New Errors: Server down or invalid Json, etc. This means Techs are in and working on it
Note: 2:08am Server Time: The game is back up! Thanks to our awesome techs!! AND they will extend the World Tree bonus for 24 hours and the Moon Event for 10 Hours to make up for time lost!
Re: Unable to enter game
Posted: 29. Aug 2018, 08:32
by Mel
now it's already 9 hours and we're missing everything from the +1 world tree
is the missing time appended to the back?
:::::::::::::::::::::::::::::::::::::::
EDIT: where is your post Callia? did you delete that again?
Thank you for your note, Mel.
Right now we are focused on the login issue itself. Once we get that solved we will address any other issues, like the World Tree bonus that may have been lost. We will let Admin know that you asked about it (and I am pretty sure that they will just extend the bonus for the time lost). Hopefully we will have a resolution soon.
Callia
Moved it to the post above, Mel, so it didn't roll over to the next page.
^^^^^
Re: Unable to enter game
Posted: 29. Aug 2018, 09:56
by PetDragon
Dear players,
Due to server issues Magoia was offline for about 9 hours. Please excuse this mistake! As an apology, we will extend the additional yield by 24 hours. We will also extend the moon event by 10 hours.
Best regards,
Your Magoia-Team
Can't load the game on fb again
Posted: 3. Sep 2018, 23:26
by Cecili
Attempting to load the game gives me a connection error.