No gardener in my rock garden ?

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Esethielle
Gardener
Posts: 269
Joined: 22. Jun 2017, 18:59
Location: France

14. Nov 2018, 09:04

Hello,

We are Wednesday, I have all the prerequisites to upgrade my rock garden, but the gardener is not there, so I can not do it.
You can check in my book of goal that I have everything, and in my rock garden no gardener ...
Can this be repaired before the end of the day please ???

Thank you so much
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Karta
Dragonspider
Posts: 48
Joined: 6. Oct 2018, 05:41

14. Nov 2018, 09:33

I will check for you, Esethielle
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Karta
Dragonspider
Posts: 48
Joined: 6. Oct 2018, 05:41

14. Nov 2018, 09:37

Your Rock garden is on level 7 but there is no gardener to be seen. Please send in a ticket to the Magoia team.
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Esethielle
Gardener
Posts: 269
Joined: 22. Jun 2017, 18:59
Location: France

14. Nov 2018, 10:19

Good morning Karta :)

I sent a message to the support about an hour ago, I wait patiently for the answer ;)


Here is the screenshot of the mail, in automatic response of support, I surrounded the reference number of my email so you can find it easily.

Image
Last edited by Esethielle on 14. Nov 2018, 10:29, edited 1 time in total.
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Karta
Dragonspider
Posts: 48
Joined: 6. Oct 2018, 05:41

14. Nov 2018, 10:23

Thank you. It is very strange as you have a Gardener in your Honey garden but not in your Aqua nor in your Root garden.

There will be no Gardener in your Rock Garden as you have upgraded.
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Esethielle
Gardener
Posts: 269
Joined: 22. Jun 2017, 18:59
Location: France

14. Nov 2018, 10:39

In the aqua garden, it is normal that there is no gardener, since this garden is level 10 and that I have to fight the monster to pass it level 11.

In the rock garden, I just checked and actually it was level 7 but there was something weird, since I did not have the window of confirmation of the gain, as we usually ...
Maybe it's because I made the upgrade from my book of goal, I'll watch it next time.
Anyway, thank you for your responsiveness :)
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Karta
Dragonspider
Posts: 48
Joined: 6. Oct 2018, 05:41

14. Nov 2018, 10:54

Hello Esethielle,
As yet this ticket has not arrived. I have asked for this to be looked into.
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