Can't click on some trees

Reports of bugs and issues in the game

Moderators: Community Manager, Moderators, Developers

Cecili
Gardener
Posts: 240
Joined: 11. Aug 2016, 23:34

6. Sep 2016, 16:36

I am finding that I cannot click on some neighbors' trees even though I have energy and they have the trees friend marked.
Attachments
tree click.jpg
tree click.jpg (17.63 KiB) Viewed 7233 times
Picard
Squishem
Posts: 62
Joined: 10. Aug 2016, 09:41

6. Sep 2016, 19:12

That does seem odd. Have you tried clicking on the friends icon at the bottom again just to see if the displayed information remains the same?
Cecili
Gardener
Posts: 240
Joined: 11. Aug 2016, 23:34

6. Sep 2016, 19:21

Picard wrote:That does seem odd. Have you tried clicking on the friends icon at the bottom again just to see if the displayed information remains the same?
Yep I went in and out and it was still friend marked. An hour or so later I reloaded the game and it was no longer friend marked. I've also gotten messages from friends telling me to mark my trees, but to me they are already marked. Maybe there is a limit to how many times trees can be clicked and it's just a graphics hiccup that keeps it marked.
Picard
Squishem
Posts: 62
Joined: 10. Aug 2016, 09:41

6. Sep 2016, 19:40

Well, hopefully a Dev will respond so we know what is happening.
User avatar
Eddard
Herb Witch
Posts: 416
Joined: 15. Apr 2014, 10:46

8. Sep 2016, 10:35

Hello everyone,

this seems to be a bug.
Does this issue appear every time or was it just this one time?

Best regards,
Eddard
"My acorn is missing... Did you eat the acorn?... You owe me a new acorn."
Cecili
Gardener
Posts: 240
Joined: 11. Aug 2016, 23:34

9. Sep 2016, 05:41

More than once, but not every time. I haven't been able to isolate the problem.
Cecili
Gardener
Posts: 240
Joined: 11. Aug 2016, 23:34

1. Oct 2016, 11:44

Eddard wrote:Hello everyone,

this seems to be a bug.
Does this issue appear every time or was it just this one time?

Best regards,
Eddard
It is still happening intermittently.
Attachments
tree click 2.jpg
tree click 2.jpg (39.52 KiB) Viewed 7211 times
User avatar
Eddard
Herb Witch
Posts: 416
Joined: 15. Apr 2014, 10:46

5. Oct 2016, 10:14

Hi Cecili,

I know the solution now. Sorry for the late answer.

The reason why you can not always click your neighbours trees is because it can only be clicked once. If another player has already clicked it you will have to wait for it to be harvested to click it again.

Best regards,
Eddard
"My acorn is missing... Did you eat the acorn?... You owe me a new acorn."
Picard
Squishem
Posts: 62
Joined: 10. Aug 2016, 09:41

6. Oct 2016, 22:42

That is just so wrong! Trees should be able to accept clicks from all friends! :o
Cecili
Gardener
Posts: 240
Joined: 11. Aug 2016, 23:34

16. Oct 2016, 17:48

Then the game is inconsistent. Some marked trees do not appear marked to visitors when they have been clicked already and some trees like the ones in the screen shots appear marked despite being clicked.
Post Reply