Forgotten Password

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carlavv
Shaman
Posts: 191
Joined: 17. Sep 2017, 18:37

28. Jan 2020, 02:59

I have a problem with a forgotten password. I always stay logged into Magoia so I never use the password. Now I have a problem. I am going for surgery on the 29th of this month. I had asked someone to tend my garden while I am recuperating. When I went to set the time up, I need my password. I sent a help ticket in on Sunday and I thought I would have a response on Monday and this would not be a problem, but it is now Tuesday evening and no one has gotten back to me. I need to fix this or my avatar will go idle. Can someone please help me?
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Eddard
Herb Witch
Posts: 416
Joined: 15. Apr 2014, 10:46

28. Jan 2020, 12:06

Hi Carla,

I've replied to your support ticket too.
The Magoia Team does not know your password, so it's a little difficult there.

Please try using the "forgot password?"-Function on the main page of Magoia.
You should be able to create a new password with it.

Best regards,
Eddard
"My acorn is missing... Did you eat the acorn?... You owe me a new acorn."
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