Cost To Remove Weeds ???

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Joolie
Shaman
Posts: 159
Joined: 25. Nov 2017, 20:26

5. Feb 2018, 19:19

I noticed the cost to remove the little clumps of mushrooms in my Rock Garden is 18,000 crystals. Recently by accident I clicked on the same patch in a friends Rock Garden & noticed the cost is only 9,000 crystals. I then checked other friends who haven't yet cleared these mushroom patches & for All the cost is only 9,000 !!!! Is this Fair? Is it a fault in the game or Is it supposed to be different for some players & I am just unlucky ? lol Has anyone else noticed this in their Gardens? :?
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PetDragon
Defeater of the Shadow
Posts: 1174
Joined: 11. Sep 2017, 08:55
Location: Australia

5. Feb 2018, 22:34

I will check this out for you, Joolie.
Everything in life is magical, including dragons, elves, gnomes and fairies. Enjoy everything!
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PetDragon
Defeater of the Shadow
Posts: 1174
Joined: 11. Sep 2017, 08:55
Location: Australia

5. Feb 2018, 22:56

Hmmmmmmm. Yes, you are paying more. I have not noticed this before so I have put the question to others to see if they have an answer. I will get back to you as soon as possible.
Everything in life is magical, including dragons, elves, gnomes and fairies. Enjoy everything!
Joolie
Shaman
Posts: 159
Joined: 25. Nov 2017, 20:26

6. Feb 2018, 00:27

Thank You Pet Dragon x
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PetDragon
Defeater of the Shadow
Posts: 1174
Joined: 11. Sep 2017, 08:55
Location: Australia

6. Feb 2018, 09:49

Joolie this is definitely wrong. Please put in a ticket to report this. One of us will fix it for you.
Everything in life is magical, including dragons, elves, gnomes and fairies. Enjoy everything!
Joolie
Shaman
Posts: 159
Joined: 25. Nov 2017, 20:26

6. Feb 2018, 15:44

How do I do this " Ticket" ? & where do I send it ? Sorry for being such a dunce !!! Thank you Pet Dragon for acting so quickly with my query xx
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Icefairy2
Cuddle
Posts: 365
Joined: 17. Sep 2015, 17:25

6. Feb 2018, 17:12

Hello Joolie,
while you are in the game, you see a link to the support in the bottom row of the game ( right corner, next to your name )
Press it, and you can write directly to the support
Icefairy
english is not my first language and my last lesson was a really long time ago. So please excuse my grammar or spelling errors.
My ingame name is Icefairy2 Account ID 20
Joolie
Shaman
Posts: 159
Joined: 25. Nov 2017, 20:26

6. Feb 2018, 18:57

Thank You Icefairy2. I will Do This Now.
Joolie
Shaman
Posts: 159
Joined: 25. Nov 2017, 20:26

6. Feb 2018, 22:30

Ok I contacted support & they confirmed it is a bug. They will get one of the technicians to fix it for me. Will let you know when fixed as I dont know how long it will take. Thanks again for looking into this & helping me sort it out. :D
Joolie
Shaman
Posts: 159
Joined: 25. Nov 2017, 20:26

9. Feb 2018, 21:08

Update; This problem with weeds cannot be fixed, so what they will do is clear the weeds for me & deduct the crystals 9,000 for each weed. I better get saving & no more visits from the witch for a while for me !!!! but this has saved me 63,000 crystals !!! So the result one happy gardener :D
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