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Erroneous Email
Posted: 10. Nov 2018, 21:33
by Cikala
I received an email this morning informing me that I had not visited my gardens in a few days, except, I'm on here every day! I suppose this is not a question, more of a heads up that your email system may not be functioning correctly.
Re: Erroneous Email
Posted: 10. Nov 2018, 22:41
by Akitana
Hello Cikala
thank you very much for the information. Sometimes the server sends strange messages.
I'll inform the techs, maybe the can find the guilty bug.
greetings Akitana
Re: Erroneous Email
Posted: 11. Nov 2018, 17:54
by Stormöga 1
Hello everybody!
The same thing happened to me right now. In my e-mailbox I recieved a letter from Magoia telling me I havent been here....
But I Think I was here about an hour ago.
Well, when it happens to others, I Think there is nothing to worry about. Just want to tell you.
Regards Stormöga

Re: Erroneous Email
Posted: 12. Nov 2018, 03:53
by AngelDragonWings
i also received an email and i was playing the game. it is ok if a player hasn't logged in for a few day but it is silly and a bit annoying to get an email when you are playing
Re: Erroneous Email
Posted: 12. Nov 2018, 09:33
by 143always
I got the same email....

Re: Erroneous Email
Posted: 28. Nov 2018, 23:05
by Cikala
As an update, I have continued to receive a couple emails like this so far, and then today I get an email saying I still have not reappeared, and offering me a gift to return.
Re: Erroneous Email
Posted: 29. Nov 2018, 01:30
by MazMazzifyMaz
Did you get the gift? What was it?

Re: Erroneous Email
Posted: 29. Nov 2018, 01:47
by Tylady
I received the email today as well. This is the third email and I am hesitant to click the button as I am concerned it may be phishing of some sort.
As I have been in the game everyday and the email is being sent from magoia.de, not magoia.com where all of our support emails come from.
Re: Erroneous Email
Posted: 29. Nov 2018, 01:59
by Cikala
The link in the email doesn't have any special coding to allow the receipt of a gift, it just directs to the main game page, so no, I didn't get a gift. :p
You don't have to worry about it being a phishing email Tylady, the links in the email are legit and don't go to some weird place.
Re: Erroneous Email
Posted: 29. Nov 2018, 02:10
by Tylady
That's very brave of you Cikala....I don't trust anybody! LOL
Bummer no gift! Major false advertising!
