Page 1 of 1
Re: i need help
Posted: 11. Dec 2018, 00:09
by AlizAlizA
Hello Sharazad,
Can you get to support? It is just under the friends list. IF you can please put in a support ticket. If you can't let me know here or in a private message.
Re: i need help
Posted: 12. Dec 2018, 18:05
by Sharazad
i can't even log on it says "these credentials do not match our records"
Re: i need help
Posted: 13. Dec 2018, 08:23
by AlizAlizA
Scroll down under your friends list on the main page of Magoia. You will see Support. Click on that and fill in as much information as you can give and a
Moderator will take care ofthis for you or pass it on to someone who can.
Re: i need help
Posted: 14. Dec 2018, 11:11
by Cikala
I would imagine if Sharazad can't log in, they can't access the support link, as you need to log in before you can see it...
Re: i need help
Posted: 14. Dec 2018, 12:13
by Icefairy2
that's the email address of the support
[email protected]
Re: i need help
Posted: 15. Dec 2018, 02:05
by AlizAlizA
Thank you Cikala and IceFairy. My apologies Sharazad.
I will put in a report to Admin on your behalf.