Extra yield for treehealing

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Stormöga 1
Gardener
Posts: 211
Joined: 23. Oct 2017, 13:24

22. Mar 2019, 07:02

Hello!
One of my clan members did´nt get the extra yield for healing the worldtree. And I am trying to solve this question, because I am the leader of the clan (Magoias (Mages)).

On the list of gamers who try to heal the tree, you can see how much treepoints they got and if they where failing. On this list, to my surprise, she is not.
I have not, yet, got all information from her right now, and therefor I am not sure what to do next. Hoping that somebody here will have some information. :? :oops: :?
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Stormöga 1
Gardener
Posts: 211
Joined: 23. Oct 2017, 13:24

22. Mar 2019, 07:24

Now I have found her on the list, and me too. 3/3 she got Three healingpoints. 20/2 I got four healingpoints, and I got the extra yield now….. :? :? :?
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Stormöga 1
Gardener
Posts: 211
Joined: 23. Oct 2017, 13:24

22. Mar 2019, 07:29

Now a second member told me she`s not got the extra yield as well! :shock:
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Tylady
Cuddle
Posts: 354
Joined: 10. Mar 2017, 03:16

22. Mar 2019, 13:11

Hi Stormöga,

Are these new players that happen to be under level 12? As I believe they only earn it if they are over level 12.
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Stormöga 1
Gardener
Posts: 211
Joined: 23. Oct 2017, 13:24

22. Mar 2019, 14:32

No they are on level 15 and level 63. Thank you for answer anyway.
Tinker Bells
Squishem
Posts: 82
Joined: 13. Dec 2018, 19:39

22. Mar 2019, 18:47

Hello Stormoga, Could you please ask the clan members that are not receiving the extra yield bonus to send in a support ticket? I am more then happy to look into this for you and your clan members. I will watch for the tickets and look into this right away. Thanks. :D
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Stormöga 1
Gardener
Posts: 211
Joined: 23. Oct 2017, 13:24

22. Mar 2019, 19:32

Thank you Tinkerbell. I have told them to do that, and I hope they will send a ticket to you. :D
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