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Forgotten Password

Posted: 28. Jan 2020, 02:59
by carlavv
I have a problem with a forgotten password. I always stay logged into Magoia so I never use the password. Now I have a problem. I am going for surgery on the 29th of this month. I had asked someone to tend my garden while I am recuperating. When I went to set the time up, I need my password. I sent a help ticket in on Sunday and I thought I would have a response on Monday and this would not be a problem, but it is now Tuesday evening and no one has gotten back to me. I need to fix this or my avatar will go idle. Can someone please help me?

Re: Forgotten Password

Posted: 28. Jan 2020, 12:06
by Eddard
Hi Carla,

I've replied to your support ticket too.
The Magoia Team does not know your password, so it's a little difficult there.

Please try using the "forgot password?"-Function on the main page of Magoia.
You should be able to create a new password with it.

Best regards,
Eddard