How to avoid registration problems in the forum

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Aramina
Star Gazer
Posts: 740
Joined: 11. Sep 2017, 09:04
Location: France

5. Nov 2017, 10:25

We noticed that several people had problems, following their registration in the forum, and still could not enter.Image

I will show you, in image, what to do. ;)

First, if you have the message "The specified username is currently inactive"

This tells you that you have not clicked on the registration link
Maybe you did not receive the confirmation email, or it left in the spam folder.
You have the possibility to request a new confirmation email

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Then, when you receive the confirmation email, there are two links in ..
The first one sends you to the forum (but you are still not registered)
The second validates your email and finalizes your registration.
From this moment, your name is added to the list of users of the forum.

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It is possible that in the joy and rush to return to the forum, you clicked on the first link.. Image
No problem, return to your mailbox and click on the second ;) :D

And to finish

Welcome to Magoia's forum Image

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Good vibes and energies Image
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PetDragon
Defeater of the Shadow
Posts: 1174
Joined: 11. Sep 2017, 08:55
Location: Australia

8. Nov 2017, 12:10

I still think there is a problem. Not all these people can be over joyed or forgetful or click the wrong links. I know for a fact that when it happened to me I was not forgetful, I definitely clicked the correct link and I did not forget my user name nor my password. The only thing that worked for me was to start again with a new user name and password. Grammh has tried this and got into the forum and then got booted and couldn't get back in. I have no idea how to help.
Everything in life is magical, including dragons, elves, gnomes and fairies. Enjoy everything!
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