I have been experiencing increasing problems with the game lagging and the game not saving progress.
First issue, I have to wait around 5 to 10 seconds between clicks for the game to respond. I know that sounds small, but imagine it for every click. Just looking for a plant in the inventory can take a couple of minutes. Then waiting for a friend's garden to load, flipping through their gardens clicking on plants to tend.... It is making planting and visiting take a long time.
Second issue, the game has been not recording the planting of plants in my gardens. (Even if I plant and go do something else in the game to give it time to save.) In some cases it is the whole garden that is empty when I go back, in other it is patches of plants are missing. Today, I tended all my adult dragons at the same time this morning, but just found only one on a timer and the other 2 as adults waiting to be tended this afternoon. If I hadn't been paranoid about checking them, they would have sat waiting to be tended for 24 hours.
I like the game, but it is swiftly becoming unplayable for me.
Game lag and game not saving progress
Moderators: Community Manager, Moderators, Developers
We apologise sincerely Cecili. The servers went down and we are trying very hard to get everything back on track. We hope you are patient just a bit longer and that you will be back playing your game as you normally would asap.
Everything in life is magical, including dragons, elves, gnomes and fairies. Enjoy everything!
I believe that it's been an ongoing issue for at least two weeks now. I have gone back in to my game and found that the crops I know I had planted were not saved. And I have to refresh my game frequently in order to be able to collect from or plant gardens. The lag is even worse after I visit my friends. To the point that I automatically refresh after visiting. When I go from one friend to another the names at the top take quite a few seconds to be corrected at the top. Very frustrating details throughout the game.
I really love playing...but these issues are ruining the fun for me.
I really love playing...but these issues are ruining the fun for me.
Ok I will pass this onto the developers. Cecili did you also mention that there was a lag in Chat a short while ago? I notice that you have put in a ticket request with Magoia as well. This is good.
Everything in life is magical, including dragons, elves, gnomes and fairies. Enjoy everything!
I may have mentioned in chat that my game was lagging. I did submit a ticket when the servers went down. Ironically, now that I have complained, the lag has improved somewhat.PetDragon wrote:Ok I will pass this onto the developers. Cecili did you also mention that there was a lag in Chat a short while ago? I notice that you have put in a ticket request with Magoia as well. This is good.