since the update the game is very slow

Reports of bugs and issues in the game

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Mel
Cuddle
Posts: 301
Joined: 18. Sep 2015, 16:10

22. Jun 2019, 12:35

It's still not really fast. Partially reacts with a time delay.
As fast as it was before the update and how it is now also in DE after the update, would be very desirable!
On the way from school to today, much of my english has been lost, sorry .....
SqkyC
Slobbering Octopus
Posts: 16
Joined: 22. Dec 2018, 05:54
Location: Ft Worth, Tx

22. Jun 2019, 15:28

It seems just a little less lag now, just still so slow compared to before... (click, 1, 2, click, 1, 2...)

Thanks y'all, it's good to know that it isn't a reaction to old hardware ;) Firefox did some things to their browser a while back that did not play well with this machine - so now I use another browser [after using FF since it was Netscape]. That's why I wondered if the slowness was something to do with the hardware.
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Tylady
Cuddle
Posts: 354
Joined: 10. Mar 2017, 03:16

22. Jun 2019, 17:50

I do not think it is much better though. There is still the delay after clicking on anything and switching gardens you get the screen delay and overlay of plants from the previous garden you just visited. And visiting friends you still have a wait till the screen pops up when you click on a plant. I really hope they can fix what they undid during the update.
Tinker Bells
Squishem
Posts: 82
Joined: 13. Dec 2018, 19:39

22. Jun 2019, 18:42

Hello everyone. I just wanted to apologize to everyone for the issues with the game. We have reported this issue and the technical team is working on it. They will have this issue fixed as soon as possible. Unfortunately sometimes there are bugs with the updates :( . Thank you for your patience. :)
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Mel
Cuddle
Posts: 301
Joined: 18. Sep 2015, 16:10

24. Jun 2019, 10:51

Even a snail has more speed than Magoia at the moment.
On the way from school to today, much of my english has been lost, sorry .....
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Mazzy-Maz
Shaman
Posts: 171
Joined: 1. Dec 2018, 09:20

26. Jun 2019, 11:46

I hope it gets better soon. I cannot get through everyone gardens and the clicking on plants is so slow. Click 1 2 is spot on.
Be kind, it shows in your eyes.
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Tylady
Cuddle
Posts: 354
Joined: 10. Mar 2017, 03:16

27. Jun 2019, 02:22

Tinkerbells - Is there any update as to the fix on the severe slowness and lagging? I think it may have gotten even worse today...or it just seems that way but I think were back to a click 1, 2, 3 again.

Thanks in advance for checking into it!

Tylady
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AlizAlizA
Herb Witch
Posts: 420
Joined: 6. Oct 2018, 02:26

27. Jun 2019, 09:00

Hello everyone,

I wish I could give you all more information but at this stage I haven't heard anything about any fixes for the slowness. All your issues have been forwarded to Admin and unfortunately that is all that can be done. Please feel free to keep sending Support tickets and/or post here. I am hoping for a speedy solution.

My apologies.
“Always be yourself. Unless you can be a unicorn…. Then always be a unicorn!”
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Eddard
Herb Witch
Posts: 416
Joined: 15. Apr 2014, 10:46

27. Jun 2019, 11:26

Hi everyone,

the developers are already checking the performance issues and will hopefully give the game a nice speedboost.
We'll keep you updated.
"My acorn is missing... Did you eat the acorn?... You owe me a new acorn."
mistybleu
Fearn
Posts: 146
Joined: 31. Aug 2018, 19:34

27. Jun 2019, 15:16

my game also is very slow specially when clicking on the friends i have to take many times to do this every day, alot of my clan members are also having the same issue .. love the game tho ;)
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